ReSPECT is also recognised by ambulance services, nursing homes, hospices and the wider health care community. 7 March 2011, In The staffing issues were also present in domiciliary care agencies which reduced the availability of care at home. Staff also reported a high number of elderly people seeking support through emergency services because they felt their care packages were insufficient and did not meet their needs. There was improved learning from incidents across the divisions. Survey closes at the end of March 2022. Addenbrooke's and the Rosie Hospitals Quality Report Hills Road, Cambridge, CB2 0QQ Tel:01223 245151 . It encourages collaborative working and sharing of clinical governance data between the general critical care unit and the Neuro Critical Care Unit. We don't rate every type of service. Overall people told us the standard of food was good and they got their choice of meal most of the time. Inadequate The next routine hot drink is offered to people at breakfast time and she felt it was unacceptable to wait for over twelve hours. We observed the environment and spoke with 14 patients and reviewed 30 sets of patient records. At least one standard in this area was not being met when we inspected the service and, Cambridge University Hospitals NHS Foundation Trust, Royal Papworth Hospital NHS Foundation Trust, 4 North East (4NE) Ward, Royal Papworth Hospital. To find out more and register your interest, contact Healthwatch Cambridgeshire by emailing, enquiries@healthwatchcambspboro.co.uk or calling 0330 355 1285 or text 0n 0752 0625 176. . There had been a review of midwifery staffing which had led to an increase of nine midwifes and six health care support workers in the unit. However, in May 2015 the system showed that there were five elevated risks and four risks. Medical Care services was rated as good overall. The organisation had been through a significant change in senior leadership in the preceding 12 months which had resulted in a number of governance changes within the organisation. This was to assess how patient risks were being managed across health and social care services during increased and extreme demand. Cambridge University Hospitals NHS Foundation Trust. This is then recorded on a ReSPECT form. addenbrooke's safeguarding team. Although gaps left by staff moving were back-filled with bank or agency staff, this meant that services often had staff with an inappropriate skills mix and patients were being cared for by staff without training relating to their health needs .Despite this patients received excellent care. 7. Ensure that staff in maternity are compliant with mandatory training including safeguarding . Given the limited resources, all members of the multidisciplinary team worked collaboratively to ensure patients received kind and compassionate care. This included outstanding effectiveness in the critical care units and improvements in safety and leadership in maternity services and outpatients which we have now rated as good. How Long Does Packet Ham Last Once Opened, Business Hours/Visiting Hours: Peterborough inpatients - Monday to Friday 9am-5pm. This often resulted in staff being moved from one area of a service to another to make up staff numbers. One person commented that plain English could be used by staff as they were not sure of the meaning of some of the terms and language used by clinicians. At CUH we have processes in place to enable partnership working across our regions health and social care community in order to address the risks and experience of abuse and neglect, while at the same time making sure that the adults wellbeing is central to proceedings, and that due regard is given to their views, wishes, feelings and beliefs in deciding any action that concerns them. The Chair thanked the Prince of Peace Choir, visiting from Kigali, for their singing contribution to . Staff were not all up to date with mandatory training and did not always assess risks appropriately. We carried out a focussed follow up inspection on 9th and 10th February with an unannounced inspection on 23rd February. We visited a primary care unit run by an acute trust; whilst this was working well, we were told it was addressing an issue in access to primary care and was a short-term solution. 28 December 2011. Phone. . Addenbrooke's Hospital provides emergency, surgical and medical care for local people and is the Major Trauma Centre (MTC) for the East of England region. She was later transferred to Addenbrooke's in . The trust provides a major trauma centre for the east of England and specialist services in immunology, foetal medicine, IVF, neurosurgery, ophthalmology, genetics and metabolic diseases, specialised paediatric, cancer and transplant services. 22 June 2011. R: 20/09/23. The trust was continuing progress against an overarching improvement plan in response to concerns found at our previous inspections. We looked at the experience of patients using urgent and emergency care and medical care services at Addenbrookes Hospital. Summary of findings 3 Addenbrooke's and the Rosie Hospitals Quality Report 18/01/2017 ADDENBROOKE'S HOSPITAL Travel Information. Ensure that end of life care is properly audited (such as preferred place of death and DNACPR) and actions taken in response to those audits. Toll Free: 800.998.7767 . System partners in Cambridgeshire and Peterborough had been part of a collaborative project to launch a Virtual Waiting Room within the Cambridge and Peterborough region. We also listen carefully to what our patients say about their care and encourage you to take the initiative and question anything you feel may affect your safety or wellbeing. All bedrooms have comfy and cosy soft furnishings, bespoke furniture, TV, DVD and gaming facilities. There were ongoing capacity issues within maternity services meaning the unit diverted high risk deliveries on 17 occasions between December 2015 and July 2016. Child Protection, Family Support Services. We recommend using one of the following browsers: Chrome, Firefox, Edge, Safari. 3125 NW 35th Ave Portland, OR 97210. This allowed senior managers and clinical staff to flex staffing levels to meet patient need. 26 May 2016. See the complete profile on LinkedIn and discover Supna's connections and jobs at similar companies. New leadership within the outpatients department had a clear view of the risks within the department and a strategy for addressing these. Systems or processes must be established and operated effectively to enable the outpatients department to assess, monitor and improve the quality and safety of services. The trust also provides district general hospital services to patients predominantly coming from Cambridgeshire, Essex, Suffolk and Hertfordshire. The emergency department and major trauma centre were efficient and effective. We also went to medical wards where patients from the emergency department were admitted for further care. Another person in the treatment centre said they had felt, "Claustrophobic" when the curtains were drawn around the bed spaces. the service isn't performing as well as it should and we have told the service how it must improve. Tiffany Eagling (Cleft Team Co-ordinator) T: 01223 596 272. The Neonatal Intensive Care Unit is at the forefront for provision of care for babies. Expert witness - acute paediatrics, safeguarding, neurology and epilepsy. To ensure this is the case, we have taken the following measures: We respect the dignity, privacy and independence of everyone who uses our services: Our staff should always treat you without discrimination and within the law. Suspended ratings are being reviewed by us and will be published soon. Applicants must be registered with Social Work England and have knowledge of the legislative framework related to adults. In summary, its an individual plan which you can put in place to help ensure you get the right care and treatment in an anticipated future emergency in which you no longer have the capacity to make or express choices. the service is performing exceptionally well. This entry was posted in offline website builder software for windows 10 on June 30, 2022 by .offline website builder software for windows 10 on June 30, 2022 by . The trust provides a major trauma centre for the east of England and specialist services in immunology, foetal medicine, IVF, neurosurgery, ophthalmology, genetics and metabolic diseases, specialised paediatric, cancer and transplant services. Oesophago-Gastric cancer surgery. Let's make care better together. Orthopaedics. Other than in exceptional circumstances you can expect: Sharing with members of the opposite sex will only happen when it is: Protecting the privacy and dignity of patients is a key part of our core values. During this inspection we inspected all key questions in maternity and gynaecology, outpatients and diagnostic imaging and the responsive question only in surgery. Addenbrooke's Hospital. Cambridge University Hospitals NHS Foundation Trust is one of the largest in the UK with around 1400 beds. One person told us, 'Staff here are fantastic, gold star, they are always helpful and explain what's happening'. The organisation had been through a significant change in senior leadership which had resulted in a number of governance changes within the organisation. addenbrooke's safeguarding teamworthing court results 2021 . : .. We carried out a full follow up inspection between 20th and 22nd September with an unannounced inspection on 29th September 2016. Cambridgeshire and Peterborough Safeguarding Adults Partnership Board, Rearrange or cancel a planned stay in hospital, Car parking charges - how your money is spent, General health advice to support you while you wait, Speciality specific information and support, Video and audio to help manage breathlessness, COVID advice for Paediatric Rheumatology patients, About the paediatric rheumatology service, Paediatric rheumatology physiotherapy at Addenbrooke's hospital, Gastroenterology, Hepatology and Nutrition (Paediatric), Information for children undergoing surgery, PaNDR (Paediatric and Neonatal Decision Support and Retrieval Service), Psychological Medicine Service for Children, Young People, and their Families, Frequently asked questions for families and carers, Complications from Excess Weight in Children - CEW, Clinical Microbiology and Public Health Laboratory, Communication Aid Service East of England (CASEE), National Severe Insulin Resistance Service, Dyspepsia and other upper gastrointestinal disorders, Barrett's oesophagus and oesophago-gastric cancer, Criteria for hereditary diffuse gastric cancer (HDGC) study, Consensus guidelines for clinical management and directions for future use, Familial gastric cancer study publications, Familial gastric cancer study - Patient news and updates, Neurosciences and Trauma Critical Care Unit, REVERT - Improving quality of life for hydrocephalus patients, Share your story: Covid-19 pandemic and new brain tumour, Parkinson's disease, dystonia, tremor disorders, Proximal humerus fracture exercise videos, For health professionals - Referral process, Pre and post exercise ABPI (walking/treadmill test), Ultrasound scan of the arteries in your arm, Ultrasound scan of the arteries in your armThoracic Outlet Syndrome, Ultrasound scan of your arm veins (Deep Vein ThrombosisDVT scan), Ultrasound scan of your leg veins (Deep Vein ThrombosisDVT scan), Ultrasound surveillance scan of your endovascular aneurysm repair (EVAR), A vascular ultrasound scan of your abdomen, Addenbrookes Cancer Patient Partnership Group, The Teenagers and Young Adults (TYA) service, About the Teenage and Young Adult Service, Teenage Cancer Trust Youth Support Coordinator, Stickler Syndrome Highly Specialised Service, The East of England Severe Asthma Network, The East of England Severe Asthma Network - Patient Information Documents, Frequently asked questions - clinical genetics services, Genetic testing for breast and ovarian cancer (BRCA1 and BRCA2), A brief guide to your neuropsychological assessment, Cognitive and emotional effects of recovering from ICU, Cognitive and emotional effects of recovering from COVID-19, Cambridge Breast Cancer Research Unit (CBCRU), What happens after your baby is discharged from the neonatal unit, Other professionals you may meet in the neonatal unit, Post menopausal bleeding one stop clinic, Rare Disease Collaborative Network - Familial Pneumothorax, Services at Cambridge peanut allergy clinic, Vascular surgery - leg ulcer assessment (LUPA 2), NIHR Cambridge Clinical Research Facility, How Clinical Engineering Innovation can work with you, Contacting the patient engagement and surveys team, East of England Immunoglobulin Assessment Panel (EoE IAP), Traumatic Anterior Gleno-Humeral Joint Instability, The effect of femoro-acetabular impingement on the kinematics and kinetics of the hip joint, Arthroscopic hip surgery compared with physiotherapy, Current concepts in the diagnosis and management of femoroacetabular impingement, Between UKROC and a Hard Place - Troublesome Teenage Trauma, Pathology clinical services training centre, Annual leave and other leave entitlements, Records retention, destruction and archive, Wash your hands with soap and water every time you enter and leave a ward or clinic. Phone: 503.224.8500 . One person said they are not routinely offered an evening drink although they could request one. Four people who had already been assessed informed us that they were waiting for results of blood tests and they felt this was an unnecessary delay to their treatment or discharge. The revised governance systems were sufficient to ensure that the senior team had robust information on which to make decisions. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service. 0 Continue to improve referral to treatment time performance including for cancer services and reduce the number of cancelled operations. This improvement was in line with the trusts improvement plan. Most patients told us they received good quality care and were involved in decisions about care and treatment, this meant care was planned and delivered in a way which was intended to meet patient's individual needs. In December 2015, the trust met the target, however performance began to fall in January 2016 and fell to 83% in May 2016. Continue to work to improve delayed discharges and discharges that occur between the hours of 10pm and 7am in the critical care and intensive care units. They are not always asked if they have had enough to eat and drink. Opportunities were lost to use admission avoidance pathways for the frail and elderly and increasing the risk of patient harm such as falls and skin pressure damage. In a clinical emergency, where intervention is urgently required, the need for a chaperone still remains but may be waived if this is deemed to be in your best interests. The charitable trust was in the process of setting up a trauma ICU centre in Burma in which a number of the ICU/NCCU staff were involved, as well as the Burma nurse specialist visiting later on in the year. Addenbrooke Classical Academy is a tuition-free, public K-12 charter school located in Lakewood, Colorado. If there is no-one to fulfil this role for you, you can request a member of staff to accompany you known as a formal chaperone. 25 December 2012, One person in theatres said 'Staff have been very kind and reassuring. Consider improvements to the response rate for the Friends and Family Test which are poor across the trust. We visited a mental health service and found it met the needs of people who presented in the Emergency Department or transferred between acute and mental health services. Mental Capacity Act Assessments and Safeguarding work. His post-graduate training was in paediatrics and infectious disease of all ages. They the use this information to make a series of clinical recommendations including a recommendation about attempted resuscitation (CPR) in partnership with you. At this inspection we saw significant improvement across most of the areas we inspected. The epilepsy service consists of two Consultant paediatricians and three specialist nurses. The specialist palliative care consultants at Addenbrookes had won National and International recognition as an area of excellence in palliative care for their work in developing the Breathlessness Intervention Service. T: 0330 043 4849 | E: CUH@cardinal-ltd.co Safeguarding Support Unit. We carried out an unannounced focused inspection of Addenbrookes Hospital urgent and emergency care and medical care services on 21 March 2022. We looked at 11 sets of records, and we looked at the care and treatment pathway for these patients to ensure patients' needs were met. For example, situations involving the care and treatment of adults at risk (Care Act 2014) where the patients may be subject to the safeguards associated with the Mental Capacity Act 2005 and best interests decision-making processes. Suspended ratings are being reviewed by us and will be published soon. Inspection Report published 7 March 2011 for Addenbrooke's and the Rosie Hospitals - PDF - (opens in new window), Published This ward was led by urgent and emergency care staff. In this case, we will make every effort to minimise the impact. Staff working across health and social care reported poor discharge processes. This impacted on the ability to provide appropriate care and treatment and moving patients to the appropriate service. The Clinical Ethics Forum provides advice to healthcare professionals and other involved parties about the complex ethical issues that can arise in the course of patient care. The initiative for Family Facetime proposed the purchase of two technology tablets to enable mums on the Obstetric Close Observation Area (OCOA) who are too unwell to visit their baby on the neonatal intensive care unit to receive a video link via Facetime with their baby. Introducing the new EPIC IT system for clinical records had affected the trusts ability to report, highlight and take action on data collected on the system. The Safeguarding Support Unit (SSU) is an outpatient facility at the main hospital site. On the general critical care unit, a junior doctor jointly with the IT department developed an application for a mobile tablet called My ICU Voice to enable patients who had a tracheostomy to communicate with staff. 9. Patients had access to a range of services to ensure their overall needs were met. there are some services which we cant rate, while some might be under appeal from the provider. For more information see the PALS pages on the Addenbrooke's site. Olivia is a Locum SHO at Addenbrooke's Hospital on her FY4 year. Safeguarding 77 11. Most staff we spoke with had a good understanding of the duty of candour. Addenbrookes Hospital, Hills Road, Cambridge, Cambridgeshire, CB2 0QQ, an inspection looking at part of the service.

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